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Terms of Service

Effective Date: March 31, 2026  ·  Last Updated: March 31, 2026

Welcome to NanaRoast ("we," "us," or "our"). By accessing or using our website, AI chat service, or any related communications (including SMS messages delivered via Twilio), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

1. Description of Service

NanaRoast is an AI-powered chat application featuring an automated conversational character ("Nana") that provides entertainment, humor, and general life commentary. The service is available via our website and, where applicable, through SMS messaging powered by Twilio. NanaRoast is for entertainment purposes only and does not constitute professional advice of any kind, including but not limited to legal, medical, financial, or psychological advice.

2. Eligibility

You must be at least 13 years of age to use NanaRoast. By using our service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. User Accounts and Email

Access to NanaRoast requires you to provide a valid email address. You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your email. You agree to provide accurate and current information.

4. SMS Communications (Twilio)

By providing your phone number and opting in to SMS communications from NanaRoast, you expressly consent to receive automated text messages from us, including service updates, promotional messages, and Nana's roasts. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at admin@nanaroast.com.

  • Carriers are not liable for delayed or undelivered messages.
  • Consent to receive SMS is not a condition of any purchase.

5. TikTok and Social Media

NanaRoast may share content on TikTok and other social media platforms. Any content shared via our official accounts is for entertainment purposes. We do not collect personal data from TikTok users unless you separately engage with our website or services. When you interact with our TikTok content, you are subject to TikTok's own Terms of Service and Privacy Policy.

6. Subscription and Payments

NanaRoast offers a free tier with limited daily chats and optional paid subscription plans processed through Stripe. By subscribing, you agree to Stripe's Terms of Service. Subscriptions auto-renew unless cancelled before the billing date. Trial periods (where offered) convert to paid subscriptions at the end of the trial unless cancelled. Refunds are handled on a case-by-case basis — contact us at admin@nanaroast.com.

7. Acceptable Use

You agree not to use NanaRoast to:

  • Violate any applicable law or regulation.
  • Harass, abuse, or harm other persons.
  • Submit false, misleading, or fraudulent information.
  • Attempt to reverse-engineer, scrape, or interfere with the service.
  • Use the AI outputs to impersonate real individuals.
  • Use automated bots or scripts to send messages to the service.

8. Intellectual Property

All content on NanaRoast — including the "Nana" character, branding, visuals, copy, and AI-generated responses — is owned by or licensed to NanaRoast. You may not reproduce, distribute, or create derivative works without our prior written permission.

9. AI-Generated Content Disclaimer

Responses generated by NanaRoast are created by an artificial intelligence model and are for entertainment purposes only. They do not represent the opinions of any real person. AI responses may be inaccurate, inappropriate, or unexpected. We are not liable for any decisions made based on AI-generated content.

10. Privacy

Your use of NanaRoast is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Limitation of Liability

To the fullest extent permitted by law, NanaRoast and its owners, operators, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the service, even if advised of the possibility of such damages. Our total liability to you shall not exceed the amount you paid us in the 12 months prior to the claim.

12. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the service will be uninterrupted or error-free.

13. Termination

We reserve the right to suspend or terminate your access to NanaRoast at any time, for any reason, including violation of these Terms. You may stop using the service at any time.

14. Changes to Terms

We may update these Terms from time to time. We will indicate the updated date at the top of this page. Your continued use of the service after changes constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the appropriate courts of the United States.

16. Contact

For questions about these Terms, contact us at:
Email: admin@nanaroast.com
Website: nanaroastchat.com

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